The Malware Removal Assistance area here usually works by you making a log of your system using various tools linked to you (standard approach), then the expert (e.g. I would be eternally grateful if someone could help me, I have no idea whats going on. at all to be honest, so being able to have the program remove the malware/adware/viruses it finds for me, (at least this 1st time around before I consider whether I should buy this one or look for an alternative) is very important. I`ve tried deleting and installing it again and different email addresses but it still claims the license has expired. I went to look for SurfRights forums or an email to submit a ticket to but only found an email for questions from the press and a FAQ page with nothing relating to this problem. HitmanPro found some things and when I proceeded to remove everything suspicious I was prompted to activate the 30 day free license in order to do so but after entering my email address I got a message box saying that my 30 day license had expired, despite this being my 1st time using/installing this program. I searched around for info and got recommended to run several Malware Detection scans, one of them HitmanPro. Today I got tasked with sorting out adware that has been plaguing my family`s PC for a while. Hello and thank you for viewing this thread!
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